- the product must be in its original condition
- the proof of purchase must be included in the package
- the return must be made within 10 working days from the day you received it; contact us by email at email@example.com or by contacting 2108256880 -6987175050 justifying the reason for the return
- the shipment for the return of the parcel is made exclusively through Acs at your own expense; in case of a defective product the return costs are borne by us; in case you do not want another product we return your money by bank deposit to an account that you will indicate to us within 10 days.
- change is made within 10 days of receipt
- contact us by email at firstname.lastname@example.org or by contacting 2108256880-6987175050 justifying the reason for change; with the delivery-receipt process we send you without any charge (absolutely no charge) for the first change) the new product and you will give the courier the product you want to replace