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Website: https://diversoshop.gr

Terms of use

Introduction

The website www.diversoshop.gr is an online commercial store selling products through the Internet (hereinafter referred to as the online store or website) created and operated by the company under the name DIVERSO - DESPOINA E. STAMARGA, based in Athens, 11 Evalkidou. 104 45 and is legally represented, with A.Φ.Μ 056849057, Δ.Ο.Υ. Α 'ΑΘΗΝΩΝ και ΑΡ ΓΕΜΗ: 137902002000, email contact info@diversoshop.gr, phone line: 210 82 56 880.

The following terms and conditions will apply to the use of the online store with the brand diverso which is located at www.diversoshop.gr. Any user who enters and trades or makes use of the services of the online store (hereinafter referred to as "visitor" and / or "user" or "customer" depending on whether he is limited to visiting only the store or places and orders and sells products) is deemed to agree and unconditionally accept the following terms set forth herein, without exception. If a user does not agree with these terms, then it is his responsibility to refrain from visiting, using the website as well as from any transaction or use of the services of the online store.

General terms

The COMPANY reserves the right to freely modify or revise the terms and conditions of use and transactions from the online store, whenever it deems necessary, and undertakes to inform consumers of any change, through the pages of this online store. Contracts through the online store are drawn up in the Greek language.

Information provided & Products

The COMPANY is committed to the accuracy, truth and completeness of the information provided in the online store, in terms of the identity of the COMPANY and the transactions provided through the online store. The company, in the context of good faith, is not responsible and is not bound by electronic data entries made by mistake / inadvertence during the common experience and is entitled to correct them whenever it realizes their existence.

Limitation of Liability

The COMPANY in the context of its transactions from the online store is not responsible and is not liable for compensation for any damage or loss arising from the cancellation of orders, non-execution or delay in execution, for any reason. It does not guarantee the availability of the products displayed in the online store, but informs based on the observed data about the availability or not of the interested customer and undertakes in case of change of these data, to inform the customers in time about the unavailability in which case bears no further responsibility. The online store provides the content (eg information, names, photos, illustrations), products and services available through the website "exactly as they are".In no case is the COMPANY liable or criminally liable for any damage (positive, special or negative, which indicatively and not restrictively, divisively and / or cumulatively consists in loss of profits, data, lost profits, monetary satisfaction, etc.) that may a visitor to the online store or a third party due to a reason related to the operation or not and / or the use of the website and / or inability to provide services and / or products and / or information available from him and / or from any non- permitted third party interventions in products and / or services and / or information available through it.

Risk transfer

In contracts where the supplier delivers the goods to the consumer, the risk of loss or damage to the goods is transferred to the consumer when he or a third party designated by the consumer and different from the carrier has acquired physical possession of the goods. However, the risk is transferred to the consumer upon delivery to the carrier, if the carrier has been instructed by the consumer to transport the goods and this option has not been offered by the supplier, without prejudice to the consumer's rights vis-.-Vis the carrier.

User Responsibility

The user / customer agrees and undertakes to use the services, information and data of the online store as provided by law and based on the rules of good faith and transactional ethics. It is obliged not to use the online store under the Diverso brand for: 1. sending, publishing, sending by e-mail or other transmission of any content that is illegal for any reason, causes illegal infringement and damage to the COMPANY or any third party either infringes on the confidentiality or confidentiality of any person.

2. sending, publishing, sending by e-mail or transmitting in other ways any content that offends users' morals, social values, minority, etc. 3. sending, publishing, e-mailing or otherwise transmitting any content for which users do not have the right to transmit in accordance with the law or applicable contracts (such as inside information, proprietary and confidential information obtained or disclosed as part of an employment relationship or covered by confidentiality agreements).

4. sending, publishing, e-mailing or otherwise transmitting any content that infringes any patent, trademark, trade secret, copyright or other proprietary right of any kind; 5. sending, publishing, sending by e- mail or otherwise transmit any hardware that contains software viruses or any other code, files, or programs designed to interrupt, damage, corrupt, or equip any computer software or hardware; unintentional breach of applicable law or regulations, 6. intentional or unintentional violation of applicable law or regulations; 7. harassment of third parties in any way; 8. collection or storage of personal data about other users.

Links to the website www.diversoshop.gr

The links that are included in the online store, lead to pages of the store or in some cases lead the user to go from it (online store) to websites of third party providers, companies, etc. These related websites are not under the control of the COMPANY and the COMPANY is not responsible for the contents of any such website or any link contained in a related website, or any changes or updates to such websites. The COMPANY is not responsible for internet broadcasts or for any form of transmission received from any linked website. The COMPANY provides these links in its online store, only to facilitate the use of the online store, their use is not mandatory for the visitor / customer and the fact that they are included in the online store does not imply that the COMPANY approves or accepts the content their.

SECURE TRANSACTIONS

All payments made using the card are processed through the electronic payment platform of "Alpha e-Commerce" of Alpha Bank and uses TLS 1.2 encryption protocol encryption with 128-bit (Secure Sockets Layer - SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.

GDPR

Personal Data Protection

The COMPANY, created this website with the sole purpose of serving their customers. The diversoshop.gr website is simple and user-friendly and has been designed to meet the specific needs of each user. In order to achieve the best service for you, it is important for you, our customer, to understand that you must provide us with specific information regarding the processing of your order and which is guarded by us.

The processing of personal data is done in accordance with the provisions of the General Regulation of Personal Data Protection (GKPD 2016/679), any more specific national and European legislation for certain areas, the current Greek legislation for the protection of personal data, as well as for the protection personal data and privacy in the field of electronic communications (Law 3471/2006, as applicable) and the decisions of the Personal Data Protection Authority (APDPX). The company has adapted to the GDPR framework.

This Privacy Statement and the attached Terms and Conditions of Use of this website describe the method of data collection from the website diversoshop.gr, the use of this data by us and the terms and conditions of use of this website. This Privacy Statement relates exclusively to your personal data, which you provide to us during your orders on this website.

What is personal data?

Personal data is information that identifies you directly or indirectly. Indirectly means in conjunction with other information, such as your name, mailing address, email address and telephone number, or a unique device identification number.

In General

The information that has been given voluntarily by the users of the mentioned website, is used by diversoshop.gr, in order for its users to have direct and substantial communication with the store, to be provided with answers to specific questions they ask and finally to be served and executed. their orders. The information collected by diversoshop.gr through the website aims to measure the number of visitors, to determine the requirements of customers for more products and to facilitate transactions with the company. Diversoshop.gr does not distribute to any other organization or partner that is not connected to diversoshop.gr the email addresses, or any other information concerning its users and customers, except to direct partners in the order service process.

Gathering information

Diversoshop.gr designed its website so that its users can visit it without having to reveal their identity unless they wish. The visitors of our website are requested to provide us with their personal data only in case they want to order a product (s), to register on our website and / or to send an email to diversoshop.gr.

Use of Information.

 Diversoshop.gr collects four types of information about users: (1) information that the user gives us when registering as a customer, (2) information that the user gives us in order to execute his order from diversoshop.gr, (3) information that the user gives us in participations of competitions that take place from time to time, (4) information that the user gives us for activation of telephony and internet services, (5) information that the user gives us when connecting through another platform ( ios, android, Facebook, Google applications). When filling out any order form on our website, you will be asked for your name, address, postal code of your area, your email address, your phone number, credit card details, how to pay for the order. In addition, you may be asked for more specific information, such as shipping details of an order, invoicing details or details about the offer you have requested. Diversoshop.gr makes use of the information you give us during the electronic submission of the form, in order to contact you regarding (i) the delivery of the order at your place, (ii) for confirmation and identification of the customer in any necessary case, (iii) for new or alternative products offered by diversoshop.gr, (iv) special offers of diversoshop.gr, (v) activation of telephone or internet service, (vi) receipt of gifts after a lottery. You have the opportunity to choose whether or not you want to receive such communications from diversoshop.gr by sending your request via e-mail to info@diversoshop.gr

Access to Information.

Every order process requires the collection of personal data, for delivery or reservation of an order. Also, the use of a credit card, for the debit of which proof of identification of legal holder is required for the first and only time is ensured in each case. Any supporting document and document certifying and stating the identity of the customer remains strictly confidential and is checked only by the responsible department of diversoshop.gr. The submission of your personal data by you means that you consent to this data being used by the employees of diversoshop.gr for the reasons mentioned above. Diversoshop.gr requires its employees and the maintainers of its website to provide its users-customers with the level of security referred to in this Privacy Statement. In no other case can diversoshop.gr share your personal information with others without your prior consent, unless this is required through legal channels. Please note that under certain conditions permitted or required by law or by court order, the collection, use and disclosure of your personal data collected online without your prior consent (for example in case of a court decision).

Use of personal data

We will use your personal data for the purposes described above. We do not collect or process more or any other type of personal data than is necessary to fulfill this purpose. We will only use personal data in accordance with the terms of this privacy policy, unless you have specifically provided your consent to another use of your personal data. If we intend to use your personal data which we process with your consent, for purposes other than those disclosed in this consent, we will notify you in advance and, in cases where the processing is done with your consent, we will use your personal data for a different purpose only with your permission.

Use of Customer Data for Advertising Purposes

 To continually improve and enhance our services, we may send you email marketing messages related to our business, which may be of interest to you. You can select the types of communications you want to receive at any time by updating your email preferences. You can also unsubscribe at any time. The sending of sms to the mobile phone number, which you have stated to us during your order, is done in order to inform you about the progress of your order. You can choose from the account you have created on our website whether or not you want to receive advertising / promotional material via sms. - Consent: We will not use your data for advertising purposes unless you have given your prior express and free consent. However, for existing customers, we may use the email address we received from you as part of our existing customer relationship to provide you with marketing materials related to similar products or services that you have previously requested, used or may have interested. You may, however, object to this use at the time of collection and whenever a message is sent. In order to stop receiving emails for marketing purposes, follow the instructions in the email you receive.

Legal Obligations and Legal Defense

We may need to use and maintain personal data for legal and compliance reasons, such as preventing, detecting, or investigating a crime, preventing loss, fraud, or any other misuse of our services and information systems. We may also use your personal information for internal and external audit purposes, information security purposes, or to protect or enforce our rights, privacy, security, our property or those of others.

Use of the Diverso homepage

(www.diversoshop.gr) This privacy policy also applies to the use of our website www.diversoshop.gr (the "Website"), with the following mechanisms and features regarding privacy.

SECURE TRANSACTIONS

All payments made using the card are processed through the electronic payment platform of "Alpha e-Commerce" of Alpha Bank and uses TLS 1.2 encryption protocol encryption with 128-bit (Secure Sockets Layer - SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.

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